Privacy Policy

At Moon Textile Pvt Ltd, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

  • Full name
  • Phone number
  • Email address
  • Shipping & billing address
  • Payment details (processed securely via third-party gateways)

b. Non-Personal Information

  • Browser type, IP address, device type
  • Pages visited and time spent
  • Cookies and tracking data for analytics

We do not collect or store any sensitive payment information such as full card numbers or CVV codes.

2. How We Use Your Information

  • To process and deliver your orders
  • To contact you about your order status or queries
  • To respond to customer service requests
  • To personalize your shopping experience
  • To improve our website performance and product offerings
  • To send you updates, promotions, or new collection launches (with your consent)

3. Data Security

We implement industry-standard security measures to protect your data. This includes:

  • SSL (Secure Socket Layer) encryption on our website
  • Secure payment gateways (e.g., JazzCash, EasyPaisa, Visa/MasterCard integrations)
  • Restricted internal access to your data

However, while we take every reasonable step, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

4. Sharing Your Information

We do not sell or rent your personal data to third parties.
We may share your data only with:

  • Trusted logistics partners (for order delivery)
  • Payment service providers (for processing transactions)
  • Analytics or marketing tools (like Google Analytics or Meta Pixel — only with anonymized data)

5. Cookies & Tracking Technologies

  • Keep you logged in
  • Remember your cart and wishlist
  • Analyze website traffic
  • Personalize marketing ads

You can manage or disable cookies via your browser settings, but this may affect some functionalities of the website.

6. Your Rights

  • Access, update, or delete your personal information
  • Opt-out of marketing messages at any time
  • Request clarification on how your data is being used

To make such requests, contact us via the details below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties. Please read their policies before submitting any information.

8. Children’s Privacy

Our site is intended for use by individuals aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a child has submitted personal information, we will delete it immediately.

9. Policy Updates

We reserve the right to update or change this Privacy Policy at any time. Changes will be posted on this page with the revised effective date. Continued use of our website means you accept the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:
Moon Textile Pvt Ltd